Many people live in reaction to others but are unaware that what they are experiencing has more to do with what's going on in them. As a result they can also struggle to communicate clearly and respectfully what they are thinking, feeling and needing.
In this seminar discover key aspects of how to communicate constructively with difficult people; and grow in ways of communicating that enable you to ask for what you need, negotiate for what you want, and protect your personal boundaries.
• The ABCs of Assertiveness
• Resolving Conflict
• Negotiating and communicating well